Partial refund unsuccessful

Partial refund unsuccessful

Solution: Adyen
Business system: 


Symptoms: The system was unable to process the partial refund, as the error appeared: 



Cause: This may happen when you are using the incorrect channel configuration on SPS Side (V2 vs V1) as such now that it is rolled by the V1 can't find the original reference as it was processed via V2. 

Resolution: Youshould change it manually on Adyen portal. 

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